Managerial Education

DRILL offers a variety of tools to help you develop your knowledge, skills and ability to lead and manage people. When developed, the following skills will become indispensable to your career: 

• Strategic management
• Project management
• Management of internal processes and structures. 
• Status, responsibilities and the role of a leader.
• Self-knowledge and creation of a personal managerial style. 
• Authority and its attributes. 
• Methods and techniques of managing and leading employees. 
• Effectively selecting employees. 
• Organizing and managing teams.
• Performance management.
• Employee evaluation and compensation.
• Motivation.
• Delivering feedback.
• Managing meetings (the purpose and function of meetings, principles of meetings management, how to encourage participation, creating a productive environment, moderating discussions, decision making processes, making notes, solving conflicts and dealing with problematic individuals).
• Operational productivity management.

Professional Education and Re-qualification

The educational opportunities offered here will give you a solid general understanding in any field you choose to pursue. The topics covered include: 

• Basic sales skills and techniques.
• Advanced sales techniques.
• Key account management.
• How to keep a customer (RAD matrix).
• The psychology of sales. 
• Basic logistics. 
• Physical and IT security of an organization.
• Public relations.
• Personnel management for non-personnel. 
• Marketing for non-marketing managers and specialists. 
• Finance for non-financial managers and specialists.
• The basics of financial management.
• Effective office management.

General Skills and Abilities

Regardless your profession or position within a company, we offer the opportunity to develop skills that will have a positive influence on your success, both professionally and personally. The program covers:

• Communication and body language.
• The basics of effective communication.
• Advanced effective communication. 
• Teambuilding – a basic course on motivational techniques. 
• Team work. 
• Purposeful negotiation. 
• Social typology. 
• Stress and emotional management. 
• Coaching. 
• Time management. 
• Assertiveness training.
• The basics of rhetoric including public speech and presentation techniques.

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